(Letter written from Children & Youth Caseworker to JusticeWorks Director, Rebecca Bieber and Supervisor Stephenie Williams).
Good morning everyone-
I wanted to take a quick minute to touch base with you regarding the “Crockett” family. I just received another phone call from paternal grandmother, gushing about her experience with Sam Gerdeman. She is so pleased with the assistance that Sam has provided on the case, including securing Welfare/ WIC benefits for the child, arranging for father to attend an Intake at the Caron Foundation to address his substance abuse issues, offering hands-on parenting to both father and paternal grandmother while in the home, and most importantly, advocating for father in regards to ensuring that appropriate services are in place due to father requiring an interpreter to access services. We have been involved with the family for several months, and paternal grandmother feels as though Sam has made an incredible amount of progress during casework sessions in the short period of time that she has been working with the family. We don’t always hear when we make a positive impact on the families that we work with, so I thought it was worth it to let you know how much the family appreciates Sam’s efforts.
Have a great day!
Jen
Jennifer Hoffa
Berks County Children & Youth Services
Thank You Samantha for providing the JusticeWorks quality of care that our Counties are familiar with. This letter is exactly what our “Whatever It Takes” philosophy is about! We are proud to hear that the “Crockett” family is making progress on their road to stability. We wish them the best! Jen, we appreciate the time you took out of your busy schedule to provide positive feedback and celebrate the quality service provided.