Hi Marc,
I wanted to email you this morning to let you know about some outstanding work that Frank Maurer has done for one of my clients. I’m supervising a juvenile named Bobby Jones. Frank took over the case a few months ago.
Since Frank has been working with Bobby, he has gone above and beyond what’s expected of him. Bobby’s mother is very difficult to engage and terribly unreliable. Frank went out of his way on several occasions to make sure that Bobby’s mother was involved in his probation plan and taking care of her obligations.
Frank also worked very diligently with Bobby in helping him secure his birth certificate and social security card, so he could begin to search for employment. Frank also woke Bobby out of bed several times to get him to school when he was attending and also made sure that he got to his appointments with me, which he otherwise would have missed and been violated for, had it not been for Frank.
In times where we often receive lackluster services from providers, it’s so refreshing to see someone like Frank tackle his job with such tenacity; he truly is an asset to your agency.
Please recognize Frank for a job well done and let him know that I look forward to working with him again in the future.
Thanks,
Travis Johnson
Berks County School-Based Juvenile Probation Officer
We just learned that Bobby has paid off his restitution and has been released from court supervision. We thank Frank Maurer, our dedicated Family Resource Specialist, for going above and beyond (in other words: JusticeWorks’ normal!). And, thank you Probation Officer Travis Johnson for taking the time to point out something going right!