Renee,
I just wanted to give some kudos to your workers who were present at my family group on Saturday. Not only was it late on a Saturday night, but the mood became tense and almost violent a few times. Your workers were quickly able to diffuse the situation and did not allow themselves to become flustered or frustrated (at least they didn’t appear that way). Whitney in particular had clearly established a positive relationship with the family members before the meeting. Almost every family member walked up to her and wanted to hug her when they walked into the meeting. Aric Hines was able to talk with our father who was very aggitated on several occassions. Because of their actions, the situation was diffused peacefully. Just thought you would like to know, I know often we don’t get praise in our line of work!
N.S.
Caseworker II
Adolescent Unit
Northampton County CYF